In most circumstances we will only collect basic personal data about you, which does not include any special categories of personal data about you (known as “sensitive personal data”). This data may however include name, email and/or other contact details. For specific details about what personal data we collect, how and why we collect personal data about you, what we do with the personal data about you, specific retention periods and the consents that we require from you please contact us with your query.
All the personal data is received and processed in the UK by our employees, agents, advisors, suppliers , contractors and/or partners . We will not trade, sell or share your personal identifiable data for use by any third parties unless we have been authorised by you or are required by law to do so. Please be aware however that your data may be stored on a cloud - based system or on servers based in the EU.
We keep your personal data for no longer than reasonably necessary for the purposes for which it is provided. We will only keep personal data for longer if authorised by you or if we are required to do so by law. If, for example, you have authorised use of your personal data for marketing purposes, this will be kept with us until you notify us th at you no longer wish for us to use it. Specific retention periods are set out in the privacy notices linked above .
If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer by writing to 5-6 Lambarde Square Greenwich London, SE10 9GB who will arrange for investigation of the matter. We recommend that correspondence is sent recorded delivery and/or with proof of postage. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the ICO .
If you discover a data privacy breach or a breach is notified to you, please contact us as soon as possible. The email should contain your contact information and key details of the breach. This email account is proactively monitored, and a Data Privacy Champion will be in contact.
We may occasionally modify our privacy policies, notices and statement. When this happens, we will provide details as to the changes on this web page or via the links on this web page, at the point of data collection or by contacting you directly. We will not significantly change how we use information you have already given to us without your prior agreement.
We also collect information about you using Cookies. A Cookie is an element of data that a website can send to your browser, which may then store it on your system. Most web browsers automatically accept cookies. You do not have to accept Cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie. This will give you the opportunity to decide whether to accept it. Refusing Cookies may mean that you cannot access certain features of our website.
We are not responsible for the data policies or procedures or content of any linked websites. We recommend that you check the privacy statement of each website you visit.